Fetch Conversations

Fetch all conversations in a request

URL
https://sdpondemand.manageengine.com/api/json/request /REQUEST_ID/conversation

Method
HTTP POST

API description
Lists the details of all the conversation in a request in the ServiceDesk Plus On-Demand application

Parameters to be passed
authtoken, scope, OPERATION_NAME (value is GET_CONVERSATIONS)

Sample Response:

{
   "operation":{
      "name":"GET_CONVERSATIONS",
      "result":{
         "status":"Success",
         "message":"Conversation Details fetched successfully"
      },
      "totalRows":2,
      "Details":[
         {
            "FROM":"Chris.Cullen@zohocorp.com",            
            "TIME":"15 Nov 2011, 17:27:07",
            "CONVERSATIONID":"1",
         },
         {
            "FROM":"Chris.Cullen@zohocorp.com",
            "TIME":"15 Nov 2011, 17:27:07",
            "CONVERSATIONID":"2",
        }
      ]
   }
}